As a ServiceNow Developer with this top trading firm, you will play a pivotal role in the configuration, development, and maintenance of our ServiceNow platform. This position is perfect for candidates with a keen interest in IT service management and ServiceNow, offering a chance to grow and learn within a dynamic IT environment. You will collaborate closely with senior administrators and developers to ensure the efficient operation of ServiceNow and contribute to improving our IT service delivery.
You'll excel in this role if you:
- Hold a bachelor's degree in Information Technology, Computer Science, or a related field (or have equivalent experience).
- Have proven experience as a ServiceNow Developer, particularly if you have experience with Workspaces, Mobile, and UI Builder.
- Possess a strong understanding of ITIL concepts and principles.
- Are proficient in web development technologies, including JavaScript, HTML/CSS, and REST API.
- Have excellent problem-solving and analytical skills.
- Are an effective communicator with strong interpersonal skills.
- Are eager to learn and adapt to new technologies.
- Hold ServiceNow certifications such as Certified System Administrator and Certified Application Developer.
- Have experience working within Agile methodologies and frameworks and can meet tight or changing deadlines.
Key responsibilities:
- Configuration and Customization: Assist in the configuration and customization of the ServiceNow platform to meet business requirements, including creating custom applications, forms, workflows, and UI enhancements.
- Incident and Problem Management: Collaborate with the Infrastructure and Operations teams to manage and resolve incidents and problems within ServiceNow, ensuring timely resolution and adherence to ITIL best practices.
- Service Catalog Management: Help maintain and improve the service catalog, including creating and updating service offerings, request forms, and associated workflows.
- Custom Application Development and Management: Contribute to the development and management of custom applications within the ServiceNow platform.
